Topaz for B2B Telco - Care
AI‑first assurance and care unify data, automation, and
self‑serve to reduce tickets and dramatically
accelerate resolution.
AI Driven Data Quality Treatment
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Automated reconciliation of inventory, real-time order / fault visibility
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Eliminate faults at the source
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Improving first‑time‑right resolution
Autonomous Sales Order Capture
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Agentic AI based detection / Service correlation & Auto-Remediation
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Speeds resolution and scales without extra headcount.
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20+ AI agents automate the ticket lifecycle.
Automated Change & Service Request management
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Speeds delivery while reducing human error.
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Ensures auditable, policy‑compliant execution
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Automates network changes and repeated service requests.
Digital Self-Care Enablement
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Agent Driven unified self‑service portals
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Real‑time order and fault visibility
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Reduction in support cost
